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Shipping & Exchange

Shipping Process

Shipping Fee will be charged 50 THB per order

Customers will receive a payment confirmation e-mail once the payment is successful. TENO Thailand operates delivery within 3-7 business days.

Customers will receive another e-mail confirming their deliveries once the order has been dispatched.

Exchange Policy

Item Exchange Policy is currently unavailable.

*Remarks: Customers must fill in the complete telephone number and address before making the purchase for a successful contact from the delivery company when delivering the products. If the delivery service cannot contact the customer, they will re-deliver the package within 1-2 business days. For customers who cannot be contacted, the delivery items will be returned to the warehouse.